Level 2 Qualifications

Get an Industry recognised Qualification from ISM Education. Our Qualifications are drafted by experts and are designed to equip you with theoretical and vocational capacities apt for numerous designations. These programmes are regulated[GU1] by Ofqual, the UK examinations regulator.

Download ISME Level 2- instead of OFQUAL

Our Level 2 is a good place to start, if you meet any of the criteria:

Are in full or part-time education

Are on a government training scheme such as an Apprenticeship

Are in your first job or are aspiring to work in a certain role.

Want to supplement your Business Studies course

Want a qualification at a level equivalent to GCSE grades A* to C, BTEC First or NVQ level 2

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Qualification Overview

There are 8 ISM qualifications available at this level: 7 single-unit Awards and 1 composite-unit Certificate. There is no Diploma at this level. Units can be built up over time to contribute to the Certificate. The qualification titles given below are the titles as they will appear on the certificate when awarded to the learner. The qualification reference number is the number allocated to the qualification by Ofqual. Each unit also has a unique Ofqual unit reference number which can be found within the content of each unit in this syllabus.

  
    
        Qualification title
        ISM qualification code
        Ofqual qualification reference number (QAN code)
        Credit
      

    
        Level 2 Award in Understanding laws and ethics of selling
        A201
        600/0222/0
        3
      

        Level 2 Award in Understanding marketing
        A202
        600/0223/2
        4
      

        Level 2 Award in Understanding buyer behaviour
        A203
        600/0224/4
        3
      

        Level 2 Award in Sales targets
        A204
        600/0225/6
        2
      

        Level 2 Award in Selling to customers
        A206
        600/0227/X
        5
      

        Level 2 Award in Telesales
        A207
        600/0228/1
        5
      

        Level 2 Certificate in Sales and Marketing
        A205
        600/0226/8
        5
      

        Level 2 Award in Understanding selling to customers
        C201
        600/0229/3
        17
      

  

Qualification title	ISM qualification code	Ofqual qualification reference number (QAN code)	Credit
Level 2 Award in Understanding laws and ethics of selling	A201	600/0222/0	3
Level 2 Award in Understanding marketing	A202	600/0223/2	4
Level 2 Award in Understanding buyer behaviour	A203	600/0224/4	3
Level 2 Award in Sales targets	A204	600/0225/6	2
Level 2 Award in Selling to customers	A206	600/0227/X	5
Level 2 Award in Telesales	A207	600/0228/1	5
Level 2 Certificate in Sales and Marketing	A205	600/0226/8	5
Level 2 Award in Understanding selling to customers	C201	600/0229/3	17

Download ISM Education Qualification Specifications

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Download ISME Level 2- instead of OFQUAL

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Frequently Asked Questions

Can’t find the answer? Reach out to our customer support team.

How do I become a ISM Education approved centre?

To apply to become a ISM Education approved centre, please visit our become an approved centre page.

How do I update/amend my centre details?

Please contact us via to confirm your centre details so we can validate the information.

How do I apply for a replacement certificate on behalf of a learner?

To apply for replacement certificates, please visit our replacement certificates page for more information.

HOW DO I APPLY FOR QUALIFICATION APPROVAL FOR MY CENTRE?

Requests for approval for qualifications are managed via an application form. Please download here. Once complete, please return this application by post or electronically (with an electronic signature) to ISME Limited using an authorised email address.

E-Mail: admin@ismeducation.co.uk (UK applicants)

How do I provide feedback or make a complaint?

If you have a complaint or feedback about our service, please contact us in order that we can investigate this using our complaints and feedback procedure. When making contact, please give us the following information if you have it:

– what the complaint or feedback is about;

– your full name and learner reference number (if you have one);

– your college, centre or training provider’s name and the ISM Education approval reference number;

– the qualification or unit title and qualification reference number;

– copies of any relevant supporting documents.

We promise to:

– acknowledge receipt of your complaint within two working days of receiving it;

– give you a full response within 30 working days. If this is not possible, we will let you know after 15 working days.

For further details please visit here

How do I appeal?

It is our aim to treat each case fairly and consistently. However, if you disagree with a decision we have made regarding your candidate’s examination result, you can appeal against it. Please visit our Appeals Policy for more information.

Using a ism education logo

Using the ISM Education Approved Centre logo boosts your profile and we would encourage active approved centres to seek permission to use it, for example on stationery, promotional material, prospectuses, signage and exhibition stands as well as in press adverts in order to promote courses leading to ISM Education qualifications. There are certain rules and conditions attached to its use. In order to get permission to use the ISM Education Approved Centre logo, please contact us on admin@ismeducation.co.uk. A centre shall not use any other form of our logo without our prior written consent.