Level 5 Qualifications

Get a UK Government Recognised Qualification from the ISM Education. Our Qualifications are written by experts and are designed to equip you with knowledge and understanding of theories for a number of roles. They are all recognised by Ofqual, the UK examinations regulator.

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You can start at Level 5 if you meet any of these criteria:

You are a practicing manager.

Your role requires you to manage other people and/or resources

You want to develop knowledge, understanding and skills in a subject.

You want a qualification at a level equivalent to a Higher National Diploma or foundation degree

You want to be assessed on your ability to identify and use relevant understanding, methods and skills to address broadly-defined complex problems, taking responsibility for planning and developing courses of action and exercising autonomy and judgement within broad parameters.

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Qualification Overview

There are 8 ISM qualifications available at this level: 7 single-unit Awards and 1 composite-unit Certificate. There is no Diploma at this level. Units can be built up over time to contribute to the Certificate. The qualification titles given below are the titles as they will appear on the certificate when awarded to the learner. The qualification reference number is the number allocated to the qualification by Ofqual. Each unit also has a unique Ofqual unit reference number which can be found within the content of each unit in this syllabus.

  
    
        Qualification title
        ISM qualification code
        Ofqual qualification reference number (QAN code)
        Credit
      

    
        Level 5 Award in Understanding and developing customer accounts
        A501 
        600/1405/2
        8
      

        Level 5 Award in Understanding the integrated functions of sales and marketing
        A502
        600/1406/4
        8
      

        Level 5 Award in Sales forecasts and target setting
        A503
        600/1407/6
        6
      

        Level 5 Award in Leading a team
        A504
        600/1408/8
        6
      

        Level 5 Award in Motivation and compensation for sales teams
        A505
        600/1409/X
        6
      

        Level 5 Award in Coaching and mentoring
        A506
        600/1410/6
        6
      

        Level 5 Award in Designing, planning and managing sales territories
        A507
        600/1411/8
        6
      

        Level 5 Award in Analysing the financial potential and performance of customer accounts
        A508
        600/1412/X
        6
      

        Level 5 Award in Relationship management for account managers
        A509
        600/1413/1
        6
      

        Level 5 Award in Bid and tender management for account managers
        A510
        600/1414/3
        6
      

        Level 5 Award in Developing a product portfolio
        A511
        600/1319/9
        6
      

        Level 5 Certificate in Sales and Account Management
        C501
        600/1322/9
        26
      

        Level 5 Diploma in Sales and Account Management
        D501
        600/1324/2
        44
      

  

Qualification title	ISM qualification code	Ofqual qualification reference number (QAN code)	Credit
Level 5 Award in Understanding and developing customer accounts	A501	600/1405/2	8
Level 5 Award in Understanding the integrated functions of sales and marketing	A502	600/1406/4	8
Level 5 Award in Sales forecasts and target setting	A503	600/1407/6	6
Level 5 Award in Leading a team	A504	600/1408/8	6
Level 5 Award in Motivation and compensation for sales teams	A505	600/1409/X	6
Level 5 Award in Coaching and mentoring	A506	600/1410/6	6
Level 5 Award in Designing, planning and managing sales territories	A507	600/1411/8	6
Level 5 Award in Analysing the financial potential and performance of customer accounts	A508	600/1412/X	6
Level 5 Award in Relationship management for account managers	A509	600/1413/1	6
Level 5 Award in Bid and tender management for account managers	A510	600/1414/3	6
Level 5 Award in Developing a product portfolio	A511	600/1319/9	6
Level 5 Certificate in Sales and Account Management	C501	600/1322/9	26
Level 5 Diploma in Sales and Account Management	D501	600/1324/2	44

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Download ISME Level 5- instead of OFQUAL

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Frequently Asked Questions

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How do I become a ISM Education approved centre?

To apply to become a ISM Education approved centre, please visit our become an approved centre page.

How do I update/amend my centre details?

Please contact us via to confirm your centre details so we can validate the information.

How do I apply for a replacement certificate on behalf of a learner?

To apply for replacement certificates, please visit our replacement certificates page for more information.

HOW DO I APPLY FOR QUALIFICATION APPROVAL FOR MY CENTRE?

Requests for approval for qualifications are managed via an application form. Please download here. Once complete, please return this application by post or electronically (with an electronic signature) to ISME Limited using an authorised email address.

E-Mail: admin@ismeducation.com (UK applicants)

How do I provide feedback or make a complaint?

If you have a complaint or feedback about our service, please contact us in order that we can investigate this using our complaints and feedback procedure. When making contact, please give us the following information if you have it:

– what the complaint or feedback is about;

– your full name and learner reference number (if you have one);

– your college, centre or training provider’s name and the ISM Education approval reference number;

– the qualification or unit title and qualification reference number;

– copies of any relevant supporting documents.

We promise to:

– acknowledge receipt of your complaint within two working days of receiving it;

– give you a full response within 30 working days. If this is not possible, we will let you know after 15 working days.

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How do I appeal?

It is our aim to treat each case fairly and consistently. However, if you disagree with a decision we have made regarding your candidate’s examination result, you can appeal against it. Please visit our Appeals Policy for more information.

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